Terms of Service

Using This Online Store

For dependable guidance on using this online store, our established approach is that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Product Information

To explain our approach to product information, our established approach is that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

To explain our approach to payment currency and taxes, this policy confirms that prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

For transparency around how to reach us, the controlling expectation is that questions may be sent to support@melinmaple.shop or 610-804-6125 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

For an accurate overview of order review and cancellation, this policy confirms that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

For transparency around order review and cancellation, please note that an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Fulfillment and Post-Purchase Rights

To explain our approach to fulfillment and post-purchase rights, we apply this requirement: standard U.S. shipping is free with no minimum purchase requirement. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

For practical reference regarding fulfillment and post-purchase rights, the applicable commitment is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinmaple.shop

Phone: 610-804-6125

Physical address: 210 Mariposa St, Fresno CA 93706, United States